Deposit Policy:  Reservations require a deposit of 100% of the first night's stay.


Cancellation Policy:  Cancellations made less that 48 hours before arrival will be charged one night's stay plus taxes. 


No-Show Policy:  No-shows will forfeit their deposit of one night's stay plus taxes.  For longer reservations an additional 25% of the remaining balance will be charged.


Check-In:  Check-in begins at 3:00 PM.  Earlier check-in may be available.  Please check with the manager.


Check-Out:  Check-out ends at 11:00 AM.  An additional day's rent may be charged for late checkouts.  Late check-out may be available on request; check with the front desk.


Pet Policy:  A non-refundable fee of $20.00 per night/per dog will be charged.  No more than 2 dogs are allowed.  Pets are not to be left in the room unattended.  Guests are liable for any and all damages caused by their pet(s).

 

Smoking Policy:  All our rooms are non-smoking.  An extra cleaning fee of $250.00 will be charged for smoking in the rooms.   Ash Trays are provided in outdoor areas for your convenience.


Taxes & City Fees:  10% of total stay plus $3.00 per night.  Applicable taxes and fees are subject to change without notice.


Lost Keys:  A $25.00 re-keying fee will be charged for any key not returned.


Damage Policy:  Guest will be held 100% liable for any damages to the property or stolen items and will be charged accordingly.


Privacy Policies:  We use state of the art information security measures to maintain customer confidentiality.  


We are looking forward to having you stay with us.  Please take a moment to review our policies.  Mark Twain Lodge is a privately held property and we reserve the right to refuse service.  We are not responsible for items lost or stolen during your stay with us.  Please make sure your valuables are secured.


Mark Twain Lodge Policies


Mark Twain Lodge

at South Lake Tahoe

A Place for all Seasons



Visa, MasterCard, Discover, and American Express are accepted.  Traveler's checks and /or cash are also accepted.